AI phone agent for e-commerce calls and actions
On every call, customers can place orders, handle returns, check shipments, and complete other actions your website supports.
Book a Demo (opens in new tab)Why e-commerce teams choose Accessta
Always-on phone coverage
Support customers during peaks and after hours without adding headcount.
Website-powered actions
Accessta completes actions your site supports, like orders, returns, and updates.
Faster customer resolutions
Handle common issues quickly so customers get answers without waiting.
No training or scripts
Get started fast without building call flows or writing scripts.
Scales with peak volume
Handle multiple callers at once during busy seasons.
Keep your existing number
Use your current line or add a dedicated number from Accessta.
What the AI phone agent can help with
Answer order and shipping questions
Provide quick answers about orders, shipping, and policies when customers call.
Support returns and requests
Help customers start returns or route them to the right workflow.
Handle high call volume
Support concurrent calls so customers are not stuck on hold.
Create your e-commerce AI phone receptionist
Ready in minutes, working 24/7
Connect your phone line
Create an account and connect your business phone number or use a dedicated line from Accessta.
Auto-setup from your website
Paste your website URL and Accessta auto-configures actions based on what your site supports (orders, returns, payments, forms, and more). No scripts or training required.
Go live in minutes
Turn on call forwarding and your AI receptionist starts answering calls immediately.
Always-on coverage
Accessta answers calls and completes requests around the clock without extra staff.
Frequently Asked Questions
What can Accessta handle for an e-commerce store?
Accessta can answer common questions, route calls, and complete actions your website supports such as order updates or returns.
Do we need to switch phone numbers?
No. You can keep your existing number or use a dedicated line from Accessta.
How fast can we go live?
Connect your phone line, paste your website URL, and start answering calls in minutes.
Can it handle high call volume?
Yes. Accessta can handle multiple callers at once so customers are not left waiting.
Can we update business details or responses?
Yes. You can adjust your business details and preferred answers whenever needed.
What if I need capabilities beyond what my website currently supports?
Accessta can be customized to add additional functionality for your business. Contact us to discuss your specific needs.
How much does Accessta cost?
Pricing starts at 50¢ per minute with volume discounts available. You pay only for usage with no long-term contracts or licensing fees.
Can I try Accessta before committing?
Yes. You can book a demo to see Accessta in action, or call our live demo line to experience it yourself.
Explore related industries
Keep e-commerce calls answered 24/7
Accessta gives your store always-on phone coverage without extra staffing.
Book a Demo (opens in new tab)