AI phone agent for retail calls and actions
On every call, customers can place orders, check order status, ask product questions, and complete other actions your website supports.
Book a Demo (opens in new tab)Why retail teams choose Accessta
Always-on phone coverage
Keep shoppers supported during busy hours and after hours without extra staffing.
Website-powered actions
Accessta completes actions your site supports, like order updates or returns.
Fewer missed sales
Answer more calls so customers can buy, ask questions, or get routed quickly.
No training or scripts
Get started fast without building call flows or writing scripts.
Scales with call volume
Handle multiple callers at once during busy retail hours.
Keep your existing number
Use your current line or add a dedicated number from Accessta.
What the AI phone agent can help with
Answer product and store questions
Handle common questions about products, hours, and locations without wait time.
Support orders and updates
Help customers place orders, check status, or route to the right department.
Handle multiple callers
Support concurrent calls so customers do not hang up when it gets busy.
Create your retail business AI receptionist.
Fast setup, responding to every inquiry 24/7.
Connect your phone line
Create an account and connect your retail store's phone number or use a dedicated line from Accessta.
Auto-setup from your website
Paste your website URL and Accessta auto-configures actions based on what your site supports (orders, returns, payments, forms, and more). No scripts or training required.
Go live in minutes
Turn on call forwarding and your AI receptionist starts answering calls immediately.
Always-on coverage
Accessta answers calls and completes requests around the clock without extra staff.
Frequently Asked Questions
What kinds of retail calls can Accessta handle?
Accessta can answer common questions, route calls, and complete actions your website supports such as order status or returns.
Do we have to change our phone number?
No. You can keep your existing number or use a dedicated line from Accessta.
How fast can we launch?
Connect your phone line, paste your website URL, and go live in minutes.
Can we control the responses?
Yes. You can update business details and preferred answers any time.
Does it work after hours?
Yes. Accessta provides always-on coverage so shoppers can reach you anytime.
What if I need capabilities beyond what my website currently supports?
Accessta can be customized to add additional functionality for your business. Contact us to discuss your specific needs.
How much does Accessta cost?
Pricing starts at 50¢ per minute with volume discounts available. You pay only for usage with no long-term contracts or licensing fees.
Can I try Accessta before committing?
Yes. You can book a demo to see Accessta in action, or call our live demo line to experience it yourself.
Explore related industries
Bring always-on phone coverage to your store
Accessta keeps retail calls answered so your team can stay focused on customers in store.
Book a Demo (opens in new tab)